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The galley is the area of the plane where flight attendants prepare beverages and meals. It serves as a mostly employees-only area and provides a brief respite from passengers. While flyers need to enter the front galley to use the lavatory, the rear galley generally has no reason for them to visit. Flight attendants on a recent American Airlines flight made sure that no one would pop in by taking seatbelts from their jump seats and creating a barrier to keep passengers out.
Hey @AmericanAir. Do @FAANews, @FAASafetyBrief, @USDOT, and @Transport_gc allow your crews to block off access to rear exits DURING flight so your FA’s can sit and chat ? Seatbelt harnesses connected together. AA2804 DFW-YYZ, 29 Oct 2023. #safetyfail, #clueless, #infuriating pic.twitter.com/iGJ1KUVJaj
— Lori Soler (@lorikaycan) October 31, 2023
View from the Wing first reported that Twitter/X user @lorikaycan posted a photo and video from her Dallas/Fort Worth International Airport (DFW) to Toronto Pearson International Airport (YYZ) flight on October 29th.
There are good and bad crewmembers at every airline (just like there are good and bad employees at every company). Some show enthusiasm and genuinely care for passengers while others act as if you’re inconveniencing them or completely show disdain for travelers. American Airlines flight attendants are currently trying to negotiate a new contract and if this demonstration is any indication, they’re not happy with how it’s going.
This reminds me of my United Airlines flight where the flight attendant created a makeshift table and chair while watching videos on an iPad without headphones (and eating her meal) (more here). She was clearly not interested in the passengers and spent almost the entire flight in the galley (even preventing her colleague from doing her job).
People are debating whether the video above with the seatbelts is legal, presents a safety issue, or is just bad service. American Airlines responded that it is going to look into the situation on Twitter/X and it will likely be handled without any further fanfare.
Anthony’s Take: I’m not sure where this falls other than not providing service to paying customers. American will have to deal with this and the rest of the flight attendants while it negotiates a contract.
(Featured Image Credit: @lorikaycan via Twitter/X.)
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2 comments
Wow not even a link, just a buried ‘H/T’?
Apologies, Gary. I thought I had linked the H/T. I was rushing and should have made the mention more prominent. Fixed.