Advertiser Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links below. This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers.
I took a United Airlines flight to San Francisco on Friday. I have made it no secret how dissatisfied I have been flying with United over the past few years. Almost every flight I am on is late, the service is poor, the food is not good, and Wi-Fi is spotty at best. I’ve written plenty about my issues with the carrier, but I still have to fly it from time to time. I’m reminded what a good decision it was to move the bulk of my flying away from United every time that I board a flight on another airline.
My flight on Friday left me with an inoperable power outlet, Wi-Fi that crawled along and cut out most of the flight, a tray filled with carbs that was either overcooked (the pasta) or rock hard and cold (the dinner roll and cookie). The flight attendant working the aisle in First Class was lovely. Her counterpart in the galley was just the opposite. She was gruff with passengers, doing as little work as possible, and even gave the other flight attendant a hard time when she was trying to do her job.
After all of the passengers had eaten lunch and the trays were cleared, she began to pull the metal boxes off of the wall in the galley and set one up with her lunch and another as a seat. She sat there for over 30 minutes and admonished the other flight attendant when she came into the galley to get passengers beverages. While she ate her pasta and drank her Diet Coke, she watched videos on her iPad without headphones.
The exchanges between the two flight attendants had me scratching my head. One went as follows:
Nice flight attendant: “Excuse me, I need to grab something out of this cart.”
Grumpy flight attendant: “They’ll wait until I’m done.”
She then proceeded not to move and the nice flight attendant walked all the way to the back galley to get a soda.
After her 30-minute meal break, she closed a curtain around the galley and stayed in there until the end.
Anthony’s Take: Flight attendants are people. I will never criticize them for taking a break, having something to eat, or chatting with colleagues. But, when what you’re doing is at the expense of the passengers and you are clearly not looking to do anything to make the flight a good one, there is a problem. This flight attendant encapsulated a lot of my issues with United and hopefully she gets some additional training or finds another career.
User Generated Content Disclosure: The Bulkhead Seat encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.