Advertiser Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links below. This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers.
I stayed at the St. Regis Chicago last night. It opened this past Monday. I wrote some of my initial thoughts here and will post a full review in the next few days. One of the most glaring omissions from this hotel is the Marriott Bonvoy® Elite welcome amenity choice of free breakfast. It’s not an option here.
Marriott Bonvoy® stipulates that Platinum, Titanium, and Ambassador Elite members should be able to select breakfast as a welcome amenity. This varies by brand within the Marriott portfolio, but St. Regis is one that includes complimentary breakfast and I have enjoyed amazing breakfasts at St. Regis locations everywhere from Bal Harbour to Osaka.
When I checked in, I asked about a welcome amenity and was told that 1,000 points is the only option. The hotel’s restaurant, Miru, is owned and operated by Lettuce Entertain You and does not provide guests this benefit. Now this is surprising, because the restaurant does serve breakfast. The agent offered to make a reservation for me. I declined.
Anthony’s Take: This is a cheap move and totally unjustified. Is this a first-world problem? Absolutely. Will it turn off a lot of loyal Marriott guests? Yup. This is a cost-saving move and kind of sad. The hotel as a whole is rather lackluster and this is not going to help it.
User Generated Content Disclosure: The Bulkhead Seat encourages constructive discussions, comments, and questions. Responses are not provided by or commissioned by any bank advertisers. These responses have not been reviewed, approved, or endorsed by the bank advertiser. It is not the responsibility of the bank advertiser to respond to comments.