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In the hundreds of flights that I have taken out of Tampa International Airport (TPA) I had never been to the Admirals Club® there before. This was actually for the best as the lounge has some of the worst service I have ever experienced with American Airlines, is dark, crowded, and incredibly dated.
I took the elevator up and found a line of people waiting to check in. The two agents were oblivious to the back up of guests and continued working on two complicated reservations. It was more than 12 minutes before either one of them even acknowledged the line of people and began checking in anyone. I asked the agent if maybe they should not both be working on reservations and she snapped at me that they “were just doing their jobs.”
The other agent continued rebooking the man in front of her and did not even look up during this exchange. I went inside and struggled to find a seat. I finally found one and by this point, I had only 10 minutes until boarding. I walked back out and went to my gate.
The space inside is incredibly dated. It’s clear that American has not invested a dime in this space in quite a few decades. This location apparently opened in 1971 and while the decor is not that old, it looks like it is from the late 1990s or early 2000s. The food also looked rather meh (I did not have a chance to really investigate it).
Anthony’s Take: This is the worst Admirals Club® that I have visited to date. Have you been to worse? American really needs to make an investment here and also retrain these agents.
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Advertiser & Editorial Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links above This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities.
1 comment
Don’t worry It will be Premium soon.