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Delta Air Lines is updating its cabin procedures beginning September 1st and requiring flight attendants to collect all airline-provided service items before an aircraft pushes back from the gate.
The airline says the change is driven by Federal Aviation Administration (FAA) requirements and is being implemented across the industry. In recent years, many crews have collected items such as pre-departure beverage cups while the aircraft was taxiing for takeoff.
A memo was issued to flight crews. It reads:
What’s happening: Beginning Sept. 1, flight attendants will be required to collect all Delta-provided service items, including both disposable and non-disposable service items, before pushback.
Why it matters: This FAA-driven change applies across the industry and requires airlines to collect and stow service items before pushback. On flights that offer pre-departure beverages in disposable serviceware, customers may have less time with their beverages before collection, so consider opportunities to begin service earlier in the boarding process when possible.”
While Delta has described the move as an FAA-related policy, no formal regulatory changes have been announced publicly. It’s possible the airline is responding to increased enforcement of existing safety rules rather than new regulations.
The revised procedures could also affect the timing of pre-departure beverage service, particularly on flights with short boarding windows, as flight attendants will have less time to serve and collect drinks before departure.
Anthony’s Take: Delta is the most likely of the major US airlines to offer a pre-departure beverage, but that is not always the case either. I don’t see this as a big deal. Just drink a little faster or wait to order a beverage in the air.
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Advertiser & Editorial Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links above This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities.