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Delta Air Lines made some changes this year to its admission policies for Sky Club® access. Among them was that departing passengers could not enter the lounge until three hours before their flight. Now, it looks like there might be some agent discretion to bend this rule.
The current Sky Club® rule on time states: “Customers will be able to access Delta Sky Clubs® anytime within three hours of their scheduled departure time (and connecting customers can continue to access Clubs in the connecting airport at any time prior to departure).”
Eye of the Flyer reported earlier today that agents might now have the ability to let guests in early if the lounges are not crowded. This will be space permitting based upon capacity controls set by the agents and not a total change to the rule.
Anthony’s Take: Giving agents some power to bend the rules is a good thing. Sky Clubs® are generally pretty busy when I visit and I’m not expecting too many instances where this will apply. It’s good to know, however, that if you try to enter at an off time that it will not be a guaranteed denial.
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I would much rather Delta make it 3 hours BEFORE BOARDING, not departure. This would be a big improvement on red-eye flights that depart at or after midnight.
I couldn’t agree more.