Names Top Airlines of 2023

by Anthony Losanno

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The Airline Excellence Awards are judged on 12 key criteria including: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations. Qatar Airways had won the past two years, but lost to Air New Zealand in 2023. Other runners-up include Etihad Airways, Korean Air, and Singapore Airlines. They have all won before.

Air New Zealand Plane

Per, the Top 25 premium airlines are Air New Zealand, Qatar Airways, Etihad Airways, Korean Air, Singapore Airlines, Qantas, Virgin Australia/Virgin Atlantic, EVA Air, Cathay Pacific Airways, Emirates, Lufthansa/Swiss, SAS, TAP Portugal, All Nippon Airways, Delta Air Lines, Air Canada, British Airways, JetBlue, JAL, Vietnam Airlines, Turkish Airlines, Hawaiian, KLM, Alaska Airlines, and United Airlines.

Singapore Airlines

Here are the other winners by category:

Best First Class: Singapore Airlines

Best Business Class: Qatar Airways

Best Premium Economy: Emirates

Best Economy Class: Air New Zealand

Best Catering: Qatar Airways

Best Cabin Crew: Virgin Australia/Virgin Atlantic

Best-In-Flight Entertainment: Emirates

Best Lounges: Qantas

Best Regional Airline: Air Baltic

Excellence in Long Haul Travel (Middle East): Qatar Airways

Excellence in Long Haul Travel (North Asia): Korean Air

Excellence in Long Haul Travel (Northern Europe): Lufthansa

Excellence in Long Haul Travel (North America): Delta Air Lines

Excellence in Long Haul Travel (South America): LATAM

Excellence in Long Haul Travel (Southern Europe): Turkish Airlines

Excellence in Long Haul Travel (South-East Asia): Singapore Airlines

Excellence in Long Haul Travel (Australia/Pacific): Air New Zealand

Excellence in Long Haul Travel (African Airline): Air Mauritius

Best Low-Cost Airlines (Americas): Southwest

Best Low-Cost Airlines (Middle East): Fly Dubai

Best Low-Cost Airlines (Asia): AirAsia

Best Low-Cost Airlines (Australia/Pacific): Jetstar

Best Low-Cost Airlines (Europe): Ryanair

It’s interesting to note that the only US carriers to make the list are Delta Air Lines and Southwest. Of the airline alliances, Star Alliance had the most members winning awards.

Anthony’s Take: These choices are not surprises. Middle Eastern airlines have invested heavily in premium experiences and the top winner, Air New Zealand, continues to innovate with its Skycouch and sleeping pods.

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