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I have been reading about Chase lounges coming soon for years. I was excited to be traveling to Boston just two weeks after the Chase Sapphire Lounge by The Club opened. The new location in Boston Logan International Airport (BOS) opened on May 16th. It’s 11,640 square feet and located in the Terminal B to C Connector (between gates B39 and B40). I spent some time this afternoon and have some thoughts on the lounge.
The lounge is accessed through a set of elevators.
Access is granted to those with a Priority Pass membership gained through carrying the Chase Sapphire Reserve® (cardholders can also bring two guests). If you hold the Chase Sapphire Reserve®, you can enter an unlimited number of times, but if you have a Priority Pass membership from holding any other card, you’re limited to one visit per year (subsequent visits will be charged).
Anthony’s Take: The Chase Sapphire Lounge by The Club is nicely decorated, offers showers, has plenty of seating, but falls short on the quality and quantity of food offered. The decor is warm, yet sophisticated (on a par with the Centurion Lounges). The buffet offered a few items and several others were available a la carte, but nothing tasted that great. We tested multiple dishes and agreed that they were all passable, but nothing where we’d order seconds. The service is excellent and cocktails are well crafted.
There are two desks as soon as you exit the elevators to verify credentials.
Departure boards are near the entrance.
A bar is located on the left side the lounge. It offers all of the standard spirits, wine, and beer as well as a nice cocktail menu.
Cocktails and wine can also be ordered to your table with the QR codes found there.
My husband ordered the locally inspired cocktail called a First Lighthouse. He enjoyed the drink and said it was well made.
Across from the bar is a small tap room. It offers Downeast Cider House Original Blend, Wormtown Be Hoppy IPA, Notch Session Salem Lager, and Castle Island IPA. The tap room will be unique to the Boston location and will not appear in future openings.
There are two stations offering an espresso machine with coffee from Atomic Coffee Roasters, cold brew, tea, and water.
Cold brew, something seasonal, and water were on tap in both beverage stations.
Almond and Chocolate Biscotti were found near the coffee.
A small refrigerator filled with soft drinks was also in the beverage station. Other soft drinks could be requested from the bar.
A second beverage station was found in the back of the lounge with identical offerings to the one near the buffet.
Around the corner (to the right) from the check-in desks is the dining room and buffet.
Lunch/dinner was being served during my visit. The buffet has several small plates and desserts. Other dishes can be ordered a la carte from the QR codes found on tables. We tried several. We did not try the Sapphire Burger, but it looked good.
It was not too crowded (no lines like at many other lounges), but people seemed excited overall for the buffet’s selection.
K-Town Grain Bowl
Roasted Red Peppers and Whipped Ricotta
Strawberry and Burrata Salad
Whipped Lemon-Mascarpone Parfait with Whole Berry Jam and Honey Granola
Chocolate Chip Cookies
The QR codes pulled up these menus and simple ordering instructions.
Beef Meatball Parmesan Sandwich. My meatballs were overcooked, but my husband liked his sandwich.
Sticky Buffalo Chicken. The chicken was decent with a little heat.
Miracle Dan Dan Noodles. The Miracle Dan Dan noodles had no flavor whatsoever. It’s a miracle if you taste anything other than plain noodles in this dish.
Shrimp Risotto Milanese. The risotto was overcooked and mushy. Overall, the made-to-order items were disappointing.
Seating & Decor
I really like the design of this lounge. It’s sophisticated yet cozy. Chase and The Club get points for the way it is laid out and the finishings that were chosen.
The rooms are broken into smaller seating areas with shelves filled with all kinds of interesting things.
These shelves give the rooms warmth and make them a bit cozier.
There are several booths found in the back of the lounge.
Other areas had banquettes and tables of varying sizes.
More dining tables are found in the room next to the main dining area and buffet.
The Chase Sapphire Lounge by The Club offers free Wi-Fi, restrooms, showers, two wellness rooms with anti-gravity massage chairs, a private nursing suite, and the food and beverages listed above. The desk pictured above has an attendant to assist with booking showers and the massage chairs.
The shower was booked and occupied the entire time that I was there. While the lounge has two shower suites, the attendant told me that one is operational and the other houses cleaning supplies. The massage chairs were also fully booked out. This is the only photo I could get.
As a welcome gift, I was given this luggage tag. It’s a nice gesture and I like the design.
Anthony’s Take: I was excited to check out this lounge. The service, decor, and drinks are top notch. All of the employees we encountered seemed excited and proud to work there. The food needs some work and will hopefully improve with time once the kitchen gets into a routine.
Anthony’s Credit Card Pick: The Chase Sapphire Reserve® Card is a great premium card with lots of benefits including a $300 Annual Travel Credit as reimbursement for travel purchases charged to your card each account anniversary year; 1:1 point transfer to leading airline and hotel loyalty programs including Hyatt and United;
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