Hawaiian Airlines Introduces New Premium Ground Service in Honolulu

by Anthony Losanno
a room with a couch and chairs

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Hawaiian Airlines Premium Airport Service has rolled out at Honolulu’s Daniel K. Inouye International Airport (HNL). This includes a dedicated host to escort passengers through the airport as well as access to a private lounge with exclusive food and beverages.

Premium Airport Service

Airport service upon arrival includes:

  • Priority baggage handling
  • Aircraft door greeting by your host
  • Assistance with hand carry luggage
  • Premium lei greeting
  • Coordination with transportation
  • Private escort to transportation (for flights arriving at Terminal 2 or guests with a rental car reservation, private driver service provided)
  • Baggage delivery to your final Oahu location

Departure service includes:

  • Pre-arrival check-in on your behalf
  • Curbside greeting by your host, whether arriving at the terminal or rental car facility
  • Priority baggage handling
  • Expedited queuing through TSA
  • Exclusive access to Apt. 1929 with curated liquor menu by James Beard Award winning Bar Leather Apron
  • Pre-ordered meal service
  • Shower reservation
  • Private escort to your gate (for flights departing from Terminal 2, private driver service provided)
  • Option to board the aircraft first

A connection service is also an option. This includes:

  • Priority baggage handling
  • Aircraft door greeting by your host
  • Assistance with hand-carry luggage
  • Private driver service within the airport facility for guests arriving at Terminal 2
  • Premium lei greeting for guests with a final destination in Hawaii
  • Exclusive access to Apt. 1929 with curated liquor menu by James Beard Award winning Bar Leather Apron, time permitting
  • Option to board the aircraft first

These offerings are similar to American’s Five Star Service or Delta’s VIP Select. Pricing starts at $500 for a party of two and I can’t imagine I’d ever spend that as I don’t check bags and am quite capable of handling my carry-ons.

Apt 1929 1

Hawaiian Airlines Apt. 1929 Lounge

Along with the ground service, passengers opting for this VIP treatment get access to the Apt. 1929 Lounge. It’s named after the year Hawaiian Airlines was founded and it’s located in Terminal 1. It can accommodate 24 guests and offers both indoor and outdoor spaces, pre-ordered meals, a cocktail menu from James Beard Award winning bar Leather Apron, and a shower.

Anthony’s Take: These VIP services are not for me. I like the idea of a dedicated, more exclusive lounge but the rest is kind of a waste. I’m sure there will be a market here with honeymooners and the uber wealthy.

(H/T: One Mile at a Time.)

(Image Credits: Hawaiian Airlines.)

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