New Global Entry App Launches At Seven US Airports. Goodbye, Kiosks.

by Anthony Losanno
Global Entry Kiosks

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US Customs and Border Protection (CBP) is testing a new app for Global Entry members at seven US airports. The hope is that clearance will be faster by skipping the kiosks altogether.

Global Entry members will use the app to take a selfie. The photo will then be compared to what’s on file using facial biometrics. Once cleared, a receipt will be available on a user’s phone to show to an officer for entry into the US. CBP is looking to roll the service out across the US, but initially it will be available at:

  • George Bush Intercontinental Airport (IAH)
  • Los Angeles International Airport (LAX)
  • Miami International Airport (MIA)
  • Orlando International Airport (MCO)
  • Pittsburgh International Airport (PIT)
  • Seattle Tacoma International Airport (SEA)
  • Washington Dulles International Airport (IAD)

Global Entry App Screenshots

The app is available for both iPhone and Android devices. There are more than 12 million Global Entry members and this app will hopefully speed up an already efficient process.

Troy A. Miller, Senior Official Performing the Duties of the Commissioner at the US Customs and Border Patrol, said:

The new Global Entry mobile application leverages the latest technologies, in order to enhance security while further improving the travel experience for CBP’s trusted travelers.”

Anthony’s Take: I’m thankful to have Global Entry every time I enter the US and see the regular line snaking around the terminal. I’m looking forward to this new app and its added efficiency.

(Image Credits: US Customs and Border Protection.)

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Wkh September 25, 2023 - 5:31 am

If they now would somehow fix the renewal backlog….I am stuck for 8+ month and no movement

LW September 25, 2023 - 10:34 am

What if you don’t want to use the app?

Stephen September 25, 2023 - 12:56 pm

What if you are 9 and don’t have a smartphone?

I assume machines remain but are a edge case tool and the app can be primary tool.

Gladys September 25, 2023 - 1:28 pm

What is the reason for the delay in renewal, it will be because there is no longer a selection of who can receive the card and it got out of hand.
Everything is very nice with the app for entry and what happens to those of us who have to continue standing in long lines prior departure from US.. are we suppose to wait to receive our card that we have already paid for and have not yet received?

DRR September 25, 2023 - 7:06 pm

Your old card is still good for a year after expiration. I was told within days renewal was accepted so it’s on file. Your number remains the same. I never use the card just my number and never had a problem. An app could make it all go faster! Waiting to have it at Austin.

Tony N September 26, 2023 - 2:52 am

Just be aware of the fact that a criminal background check will be done on you. And the government will know where you are and where you’re going at all times with this membership. And your internet habits from your computer and phone will be checked out. If you fail to pass the membership for some reason, and it can be even be with no criminal history, you will still be under surveillance. Basically the government wants to know who you are with these security / /membership applications.

Jim LeJeune September 26, 2023 - 3:06 am

Good info, do you take off your tin foil hat for the picture?

Tony N. September 26, 2023 - 4:30 pm

No dark glasses or a hat with the picture. No mask either, you’ll be happy with that.


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