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Yesterday’s easyJet flight from Tenerife South Airport (TFS) to London Gatwick Airport (LGW) turned into a rather crappy situation. A passenger defecated on the front lavatory floor and caused the flight to cancel.
Was on this flight, captain so rude 🙄ave to say the crew make it up on tonight’s flight, they did their very best.
— Angela (@Angela27190000) October 16, 2023
The flight was already delayed over three hours. A smaller replacement aircraft required several passengers to be rebooked (although they did receive €500 vouchers for moving) and the rest had boarded the new plane when the discovery was made. A flight attendant heard in the video above says that it is “rather entertaining to defecate the front toilet so we’re now staying the night here. We’re now going to get everyone off and organize hotels. Then we’ll fly back tomorrow morning.”
Unfortunately, no hotels were available. A statement on the company’s website offered the following guidance to passengers:
Due to extremely high demand, unfortunately we’re unable to find hotel rooms in the area. If you need a hotel room and are able to make your own arrangements, we’ll refund the cost of a reasonably priced room, meals and travel costs to and from your hotel. In this case we ask that you look for accommodation which is about three stars or equivalent.”
A spokesperson for easyJet told The Daily Mail:
easyJet can confirm that flight EZY8054 from Tenerife to London Gatwick yesterday evening was delayed overnight due to the aircraft requiring additional cleaning. We did all possible to minimize the impact of the disruption for our customers, providing hotel accommodation and meals and the flight is due to depart this afternoon. The safety and wellbeing of our customers and crew is easyJet’s highest priority and while this was outside of our control, we would like to apologize to customers for the inconvenience caused.”
Anthony’s Take: You have to wonder what’s wrong with some people. After a lengthy delay and then not being provided accommodations, I can only imagine how upset these passengers must have been. These passengers’ luck just crapped out with this low-cost carrier.
(Image Credit: The Daily Mail.)
(H/T: View from the Wing.)
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