Update: Video Surfaces of Passenger Who Caused a Diversion Over Meal on United Flight

by Anthony Losanno
UA Passenger

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On Monday, I wrote about United flight UA20 having to divert to Chicago O’Hare International Airport (ORD) when a passenger became unruly. The flight was scheduled to go from Houston’s George Bush Intercontinental Airport (IAH) to Amsterdam Airport Schiphol (AMS), but the crew decided they needed to get this passenger off the plane.

After dumping fuel, the flight safely landed in Chicago, refueled, and was on its way.

Initially, it was unclear as to what caused the diversion. Now it has been confirmed that “the passenger in question was livid over the fact his 1st choice of meal was not available.”

This is a crazy reason to act out to the point where a crew makes the decision to divert. No meal is worth that and with what United often serves, this is even more the case. The food has recently improved, but it’s still by no means something to get excited about. Meal orders are prioritized with Premier 1K® and Global Services members getting their selections first. Then the crew tries to accommodate other choices based on availability. The video makes the guy seem even more like a fool.


We got to stop in Chicago to let this super nice guy off the plane. He continued to laugh and antagonize the United crew after these, and they handled it with such calm! #unitedairlines #unitedairlinestiktok #amsterdam #chicago #houston

♬ original sound – Ashley Woodford

Video was posted by TikTok user @ifyoureashleyanduknowit who was apparently on the flight. He curses at the flight crew and attempts to “stand up” for his perceived rights being taken away by the airline (over a mediocre at best meal on a plane). The poster claims that there is more video coming, but it has yet to be posted.

Anthony’s Take: I hope that this guy is fined and banned from ever flying United again (even better if he can be placed on the no-fly list.) What a stupid reason to cause a diversion.

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