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I am critical of United when it misses the mark on its premium offering. Onboard dining has been my biggest gripe with the carrier. One of the things that United does better than any other US carrier is its Business Class bedding. Today, United announced updates to these offerings as well as some new amenities from Theragun.
Polaris customers have been relaxing and sleeping on some of the most comfortable bedding in the sky since the reimagined cabin and branding rolled out in 2016. Now, six years later there are some changes coming. Passengers can now enjoy United’s lie-flat seats with updated Saks Fifth Avenue bedding. It features a modern design and select items are made with recycled plastic. United has also gotten rid of all of the wasteful plastic bags that these items came packed in. Bedding will include:
- Large Pillow, Duvet, and Gel Pillow: United Polaris is the only US Business Class cabin that provides two pillows per person and the only airline to offer a cool gel pillow. I love the gel pillow and give United kudos for keeping this in the offering.
- Limited-Edition Day Blanket: The new day blanket features a pattern by fashion designer Claude Kameni (it’s made from 100% recycled plastic). Kameni is a self-taught, Cameroon-native designer. As the winner of a competition to design the new United Airlines x Saks Fifth Avenue day blanket, Claude’s design will be available through early 2024.
Therabody Products Are Coming to Polaris Lounges and Onboard Amenity Kits
I have a Theragun (that I received as a corporate gift a few years ago) and I love it. The new Therabody offerings include eye serum, face spray, hand cream, and a cleansing towelette exclusive to United premium customers.
Therabody’s Reset Suites are scheduled to open this fall at all United Polaris lounges. Newark Liberty International Airport (EWR) and San Francisco International Airport (SFO) will see these by late October. Chicago O’Hare International Airport (ORD), Houston George Bush Intercontinental Airport (IAH), Los Angeles International Airport (LAX), and Washington Dulles International Airport (IAD) will follow. The plan is for every lounge to offer at least one semi-private room outfitted with a Therabody Lounger. Other products like the Theragun, RecoveryAir JetBoots, and SmartGoggles will be available to help customers relax. The TheraFace skin and body care products will also available in the United Polaris lounge restrooms and showers.
Andrew Nocella, United’s Executive Vice President and Chief Commercial Officer, commented:
International travel is booming and our customers have direct access to more places around the globe than any other airline – with these new amenities, now they’ll also have the best experience flying there. We know amenities can really elevate the overall flying experience and are confident United Polaris flyers will love the new wellness-focused offerings created with our best-in-class partners Therabody and Saks Fifth Avenue and increased focus on sourcing recycled materials.”
Anthony’s Take: This is a good partnership and aligns well with the premium nature of the Polaris lounges. The bedding looks the same as it has been (with an updated color palette and design), which is great because it has been the best I have found on any US carrier (or perhaps the best globally).
(Featured Image Credit: United Airlines.)
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