Hotel Review: Hyatt Regency Cologne

by Anthony Losanno
a glass doors in a building

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It’s been 15 years since I was last in Cologne, or Köln as it is referred to in Germany. The city is the fourth most populous in Germany and is the former capital of West Germany. When looking for a hotel, I wanted one that was well situated and would earn me credit toward renewing either my Hyatt Globalist or Marriott Bonvoy Ambassador. I’m just a few nights away from another year of Globalist, so I went with Hyatt. The Hyatt Regency was built in 1988 and went through its last renovation in 2012. It has 306 rooms and suites with a prime location on the Rhine River.

Anthony’s Take: The hotel feels elegant upon entry with an open lobby. It was nicely decorated for Christmas when we visited and the restaurant serving breakfast is right up the stairs. The breakfast offered to Globalists was delicious and offered a huge variety. There is also a Hyatt Regency Club that offers a continental breakfast, snacks, and evening hors d’oeuvres. Additional amenities include an indoor pool and spa as well as a gym. When we visited the pool was overrun with children, which made the pool unusable and the spa facilities anything but relaxing. Overall, the hotel offers the perfect location for exploring the city and everything a traveler could need.

Hyatt Regency Cologne Rate


I booked a King Bed Rhine View Room directly on The Member Rate was 285 euros per night plus a “cultural charge” of 14.26 euros each day. This hotel is a Category 5 Hyatt property with rooms starting at 17,000 points through 46,000 points per night for a premium suite (depending on if the date commands an off-peak, standard, or peak redemption).

FRA Train Station

Transportation to the Hotel

We took a Deutsche Bahn train from Frankfurt Airport to Cologne Messe/Deutz Station. The ride was delayed a bit but still took only an hour. From this station, it’s only a five-minute walk to the hotel. If you come into the Köln Hauptbahnhof (Cologne Central Station), you will need to cross the bridge. This takes about ten minutes. Departing Cologne we took an Uber to Cologne Bonn Airport (CGN), which took about 16 minutes and cost 30 euros for the 13.5-kilometer ride.

Uber from Cologne Hotel


The Hyatt Regency Cologne offers the perfect location for visiting the city. It’s across the Rhine River from the Dom Cathedral (so you avoid the heaviest crowds), but it’s only a ten-minute walk to cross the bridge and get to most of the sites and restaurants.

Hyatt Regency Cologne Sign

As you come around from the train station, you’ll see the hotel with large signs outside.

Hyatt Regency Cologne Lobby


We arrived around 2:00 pm and were informed that our room was ready. The lobby is open and was elegantly decorated for Christmas when we visited. As a Globalist, I was granted a complimentary breakfast, a 4:00 pm checkout, as well as access to the Hyatt Regency Club. The hotel was pretty full (with what seemed to be an endless crowd of children under the age of five) and no upgrade was given. I inquired about one at check in and was asked to wait while the desk agent called her manager. After a moment on the phone she told me that none were available. The agent gave us an overview of the property and we were in the room shortly thereafter.

Hyatt Regency Cologne Room 325


























King Bed Rhine View Room (325)

As mentioned above, there are 306 rooms and suites at the hotel. The hotel feels like it should be a business hotel but during our stay it was entirely packed with families and there many small children.

Hyatt Regency Cologne Closet

Immediately inside the door was a small closet with robes and slippers.

Hyatt Regency Cologne Bathtub

The bathroom was next to the closet with a separate tub and shower.

Hyatt Regency Cologne Shower

The shower was small and water managed to flood the floor pretty much any way the shower head was positioned.

Hyatt Regency Cologne Vanity

Across from the shower was a vanity with a single sink.

Hyatt Regency Cologne Blowdryer


























A blowdryer and some other items were provided.

Hyatt Regency Cologne Toilet

The toilet was tucked in the back corner of the bathroom.

Hyatt Regency Cologne Soap


Hyatt Regency Cologne Toiletries

Toiletries were Pharmacopia, which seems to be the standard for Hyatt Regency brand.

Hyatt Regency Cologne Bed

Out of the bathroom was a spacious bedroom. The bed was comfortable but the bedding was a bit hot.

Hyatt Regency Cologne Safe and Minibar

Across from the bed was a cabinet that housed the safe, minibar, and tea setup with a 65-inch TV on top.

Hyatt Regency Cologne Tea

Everything needed to make tea. I found it a bit odd that there was no coffeemaker or Nespresso.

Hyatt Regency Cologne Desk

The desk overlooked the window and the gorgeous view of the Rhine and Dom Cathedral.

Hyatt Regency Cologne View

Just look at this beautiful view!

Hyatt Regency Cologne Bed Rendering

Hyatt guest room renovation rendering.

a picture of a bathroom

Hyatt bathroom renovation rendering.

The hotel was last renovated in 2012, but signs in the lobby show that rooms will be renovated in spring 2023. Our room was clean and the finishes were fine. The renderings look great and will make the hotel even nicer once completed.

Hyatt Regency Cologne Club TV

Hyatt Regency Cologne Regency Club

Regency Club

This Hyatt Regency has a small lounge with continental breakfast offerings, snacks in the afternoon, as well as a light evening selection. We chose to eat breakfast in Glashaus, the hotel’s main restaurant. I can’t comment on the quality or selection of the lounge’s breakfast as we did not try it, but guests with access can select this option if they want something a bit quieter.

Hyatt Regency Cologne Regency Club Buffet

The evening buffet offered a hot dish (in two chafing dishes with pasta in one and sauce in the other). It was spaghetti Bolognese the night we visited.

Hyatt Regency Cologne Regency Club Salad

Ingredients were provided to make a basic salad.

Hyatt Regency Cologne Regency Club Food

Potato salad and two other small dishes.

Hyatt Regency Cologne Regency Club Cheese

A small cheese board was available.

Hyatt Regency Cologne Regency Club Dessert

There were also two desserts.

Hyatt Regency Cologne Coffee

The Regency Club offers a coffee machine, soft drinks, and light snacks throughout the day.

Hyatt Regency Cologne Club Desk

There is a desk where an agent would normally be, but it was unattended every time we were in the lounge.

Hyatt Regency Cologne Glashaus


As mentioned, we chose to have breakfast in the hotel’s main restaurant (Glashaus) during our stay. There is a huge assortment of hot and cold items but the service was a mess. No one seemed to be handling individual tables. Servers wandered the dining room but needed to be flagged down if you wanted coffee. Both days we were in the restaurant we watched the host/manager seat people (including us) at dirty tables and then apologize as they got cleaned. One morning, a family went up to the buffet to get food and came back to find the manager seating new people at their table. Another apology and he whisked them to another table (my guess is that one was dirty as well). Breakfast was packed with people and children almost outnumbered adults.

Hyatt Regency Cologne Smoked Fish

Many varieties of cold, smoked fish.

Fresh Juice

Several fresh squeezed juices were available as well as champagne.

Hyatt Regency Cologne Salad

Fresh vegetables for salads.

Hyatt Regency Cologne Pickled

Pickled vegetables and cheeses.

Hyatt Regency Cologne Hummus

Hummus and yogurt.

Hyatt Regency Cologne More Yogurt

More yogurt.

Hyatt Regency Cologne Fresh fruit

Fresh fruit.

Hyatt Regency Cologne Meats

Meats and cheeses with a cool slicer.

Hyatt Regency Cologne Eggs and Waffles

Eggs and waffles.

Hyatt Regency Cologne Omelette

Omelette station. Deemed one of the best omelettes he’s eaten by my husband.

Hyatt Regency Cologne Bread

Lots of bread.

Hyatt Regency Cologne Pool


The hotel offers a small fitness center with a sauna and steam room as well as an indoor pool. This area was extremely crowded and not relaxing as children ran, splashed, and screamed throughout. I did not get to take pictures here. This one is from the hotel’s website.

Overall Impression:

You can’t beat the location of this hotel when visiting Cologne. The rooms are comfortable and will be even better after the renovation that is coming in the spring. Breakfast is delicious and varied. The service is not great but the food makes up for it. It’s nice that the hotel has a pool and spa (just pray that you’re not there at a time when it’s overrun by toddlers like when I visited.

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