Hotel Review: Park Hyatt Chicago

by Anthony Losanno
Park Hyatt Chicago

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For our 17-year wedding anniversary, we decided on a staycation in Chicago. It’s been years since we stayed at the Park Hyatt Chicago and I wanted to check out the recent renovations. The hotel is conveniently located on Michigan Avenue and puts guests close to all of the attractions and shopping that they’ll want to take in while visiting the Windy City.

Anthony’s Take: The hotel is convenient if you’re looking to head to the beach or want to check out the city’s theaters, restaurants, and shopping. Millennium Park, The Bean, The Art Institute, and Navy Pier are all nearby. The Park Hyatt occupies the 2nd through 18th floors of the Park Tower skyscraper. We booked and stayed in a Gold Coast Suite. It was spacious, comfortable, tech filled, and beautifully designed. Our view of the Water Tower was perfect and we could see the lake in the distance. This hotel is particularly friendly to Globalists and it made our anniversary special.

Park Hyatt Chicago Booking


I booked a Premium Suite Free Night on Rates for a base-level room were around $800 with tax. I could have booked 1 King Bed for 29,000 points or a Park Suite or Water Tower Suite for 44,000 points. I splurged and booked the Gold Coast Suite for 58,000 points. You can expect a range of 21,000-29,000 per night when redeeming World of Hyatt points for free nights. The cash rate on the Gold Coast Suite was $1,287 plus tax.

Chicago Map

Transportation to/from the Hotel

We live in the West Loop. It’s about a 10-minute drive to the hotel. We brought our car and found the valet to be fast and friendly. Parking is normally $78 overnight, but since I booked a points redemption as a Globalist, this charge was waived.


The hotel is located on Michigan Avenue near tons of shopping, restaurants, the lake, and many popular tourist attractions.

Park Hyatt Chicago Check-In


We arrived at the hotel around 4:15 PM. The suite was not ready. The manager offered to buy us a drink as he said that the suite would not be ready for another hour or so. We decided to drive the 10 minutes home and come back later. I got a call around 5:30 PM saying that our suite was ready.  I asked about any potential further upgrades and was offered the Presidential Suite for an additional cost (it was selling for $4,337, but the agent said they’d offer a discount). I wasn’t interested in paying more since we already had a huge suite. We returned and the agent finished checking us in. She explained that breakfast was either in the hotel’s restaurant, Nomi, or that we could order in-room dining for up to $100 for the two of us. If you are Globalist and go with the in-room dining option, you must pay the $6 delivery fee and 19% service charge. These came to around $20 on my folio (well worth it). I forgot to ask for a late checkout, but when I called it was granted without issue (we only needed until 2:00 PM).

Park Hyatt Chicago Lobby 1

The lobby has multiple seating areas. I love the modern design and the amount of space.

Park Hyatt Chicago Lobby 2

The space to the left of the concierge and check-in desk had even more seating.

Park Hyatt Chicago Lobby 3


Park Hyatt Chicago Lobby 4

Water was available near the front door.

Park Hyatt Chicago Plaque

A plaque near the front door was dedicated to Hyatt’s founding family member, Jack Pritzker.

Park Hyatt Chicago Elevators

The elevators and hallways all feel recently refreshed.

Park Hyatt Chicago Hallway

The hallways all feature interesting modern art and photographs.

Park Hyatt Chicago Gold Coast Suite

Gold Coast Suite (907)

There are 146 rooms and 36 suites at the hotel.

Park Hyatt Chicago Suite 1

The room opens with a closet on the left and the half bath down the hall. The bedroom is straight ahead with a large living room on the right.

Park Hyatt Chicago Suite 2


Park Hyatt Chicago Suite 3

The hallway leading to the half bathroom houses a cabinet with the minibar and coffeemaker.

Park Hyatt Chicago Suite 4

Drink mixes, wine, and an ice bucket were on the shelf.

Park Hyatt Chicago Suite 5

The cabinet opens up to reveal a refrigerator.

Park Hyatt Chicago Suite 6

The left side houses a Nespresso machine, cups, glassware, and water.

Park Hyatt Chicago Suite 7

The bottom drawer houses snacks for sale as well as coffee, tea, and condiments.

Park Hyatt Chicago Suite 8

The half bath is at the end of this hallway.

Park Hyatt Chicago Suite 9

It’s a spacious room with a large sink.

Park Hyatt Chicago Suite 10

The Toto toilet is pretty high tech with a warming seat and wash functions.

Park Hyatt Chicago Suite 11

A door next to the half bath leads to another guest room. It could be connected to create a two-bedroom suite.

Park Hyatt Chicago Suite 12

The art in the hallway is fun and something I’d like for home.

Park Hyatt Chicago Suite 13

The living room is at the opposite end of the hall.

Park Hyatt Chicago Suite 14

It has a couch, multiple tables, a TV, and a chair.

Park Hyatt Chicago Suite 15

A window seat provides a great view of the Water Tower.

Park Hyatt Chicago Suite 16


Park Hyatt Chicago Suite 27

The hotel provided a bottle of Cava for our anniversary, which is a nice touch.

Park Hyatt Chicago Suite 26

The suite offered some of the best views from the window seat.

Park Hyatt Chicago Suite 17

The wall opposite the couch had a large TV.

Park Hyatt Chicago Suite 18

A chair and table were near the bedroom door.

Park Hyatt Chicago Suite 19

The bedroom holds a king-sized bed.

Park Hyatt Chicago Suite 20

It also has another window seat with great views.

Park Hyatt Chicago Suite 25

Another large TV was mounted on the wall opposite the bed.

Park Hyatt Chicago Suite 21

The closet held an iron, ironing board, and hangers.

Park Hyatt Chicago Suite 22

A drawer near the bed held the safe.

Park Hyatt Chicago Suite 23

A tablet on the nightstand controlled some of the items in the room.

Park Hyatt Chicago Suite 24

The shades and lights were all controlled by buttons throughout the suite.

Park Hyatt Chicago Bathroom 1

The ensuite bathroom was spacious and included a double vanity, walk-in shower, bathtub, and another Toto toilet.

Park Hyatt Chicago Bathroom 2

The shower was large with good water pressure.

Park Hyatt Chicago Bathroom 4

The shower had a light-up mirror inside.

Park Hyatt Chicago Bathroom 3

The standalone bathtub was a bit small, but I liked the shape from a design perspective.

Park Hyatt Chicago Bathroom 5

A room near the tub holds the Toto toilet.

Park Hyatt Chicago Bathroom 6

The remote on the wall controlled all of the toilet’s functions.

Park Hyatt Chicago Bathroom 7

Toiletries are Le Labo BERGAMOTE 22 brand. Body lotion and shower gel were on the counter.

Park Hyatt Chicago Bathroom 8

There were also two soap bars on the sink.

Park Hyatt Chicago Bathroom 9

Large bottles of shampoo, conditioner, and shower gel were in the shower.

Park Hyatt Chicago Bathroom 10

More shower gel was found near the bathtub.

Park Hyatt Chicago Suite 28

The hotel sent up a bottle of red wine as an apology for the delay in our suite being ready.

Park Hyatt Chicago Breakfast


Globalists are offered breakfast in either the hotel’s restaurant, Nomi, or via in-room dining (up to $100 total for two guests). We ordered Smoked Salmon on an Everything Bagel, a Breakfast Sandwich, pastry basket, and a side of Smoked Bacon. The order arrived in around 20 minutes. Everything was delicious, the correct temperature, and made from high-quality ingredients. We ran out and got Starbucks to go with our breakfast (it’s located two blocks away).

Park Hyatt Chicago Art 1


Park Hyatt Chicago Art 2

Public Areas & Amenities

The hotel has a fitness center, indoor pool, spa, ATM, and several office spaces in the lobby. I loved the art throughout the hotel. The two pictures above are of some of the pieces on the seventh floor.

Park Hyatt Chicago Fitness Center 1

The fitness center is a good size and has lots of modern equipment including a Peloton.

Park Hyatt Chicago Fitness Center 2

The fitness center also had a Tonal machine.

Park Hyatt Chicago Fitness Center 3

Towels and water were provided.

Park Hyatt Chicago Fitness Center 4

There were plenty of free weights and other equipment.

Park Hyatt Chicago Fitness Center 5

The fitness center has multiple treadmills.

Park Hyatt Chicago Spa 1

The spa is located next door. It’s small, but has some seating and several treatment rooms.

Park Hyatt Chicago Spa 2

A relaxation area featured comfy leather chairs.

Park Hyatt Chicago Spa 3

We had a couple’s massage and were provided with berries and fresh pressed juice after the treatment.

Park Hyatt Chicago Spa 4

The locker room was small but functional.

Park Hyatt Chicago Spa 5

It houses a bathroom, showers, sinks, and a steam room.

Park Hyatt Chicago Spa 6

Sinks were located near the bathroom.

Park Hyatt Chicago Spa 7

Water was also provided in the locker room.

Park Hyatt Chicago Pool

The indoor pool is located next to the spa.

Park Hyatt Chicago ATM

An ATM is in the lobby around the corner from the check-in desk.

Park Hyatt Chicago Office 1


Park Hyatt Chicago Office 2

There are also two small office spaces near the ATM. These have computers, phones, and printers inside.

Park Hyatt Chicago Pug

Parker, the Park Hyatt’s one-eyed pug has had run of the lobby since she was adopted in 2016.

Overall Impression:

The Park Hyatt Chicago is one of the best hotels in the city. We had a great experience and found the suite, amenities, and service all top notch. I look forward to another staycation in the future.

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