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Airport lounges, whether operated by an airline, a credit card issuer, or a lounge network like Priority Pass offer places to rest, work, grab a bite to eat and a drink, and prepare for flights. Lounges have been crowded the past few years and with this influx of people there has been lots of bad behavior. It appears that one lounge is looking to address bad behavior and playing recorded announcements to advise on what should not be done while visiting.
The Amex lounge in Atlanta just played a recorded announcement which said (a) there is no sleeping in the lounge, (b) please keep feet off furniture, and (c) please keep your shoes on.
Haven’t heard such an announcement in any other Amex lounge @garyleff
— Bilt Card Member (unsponsored) (@1x_PointsOnRent) May 12, 2024
The Centurion Lounge operated by American Express at Hartsfield-Jackson Atlanta International Airport (ATL) (full review here) reportedly is playing a recorded message that advises guests to not sleep in the lounge, keep their feet off of the furniture, and to keep their shoes on. Bravo! All of this should go without saying, but unfortunately many people either don’t know how to behave in public or just don’t care.
Heathrow Terminal 3, Virgin Upper Class Lounge. Bare feet on the furniture?! What the actual f…. Is wrong with people? Get in the bin. 🤮 #socklessanimal pic.twitter.com/qrpmR1Hgs4
— Martin Tremlett (@TremlettMartin) July 17, 2022
There are countless examples of people taking off their shoes and socks in lounges.
Please stop putting bare feet on seats as I spotted this morning in the airline lounge. It’s unsanitary and inconsiderate to other travelers. #travel #etiquette pic.twitter.com/Lc9G0wQSJk
— Tiffany Dowd (@LuxeTiffany) May 18, 2019
This is not your home (keep your shoes and socks on).
2/2.. Then when we put her to sleep in a long layover you tell us she has her feet on the furniture and she cannot do that because it is a “business lounge”. #unitedharassment pic.twitter.com/9mq6VntN7F
— Adi Beri (@adi_beri) January 29, 2020
Sleeping is also not appropriate (aside from designated nap areas) aside from what this poster thinks.
Children also need to be supervised and taught to behave well in lounges. I have encountered many times, children running through lounges, screaming, and causing havoc. I reported in the past about particularly bad behavior in the Polaris Lounge (more here).
Anthony’s Take: A prerecorded message is a great start and something I hope other lounges adopt. This should be coupled with lounge employees making sure that rules are enforced and that bad behavior is not tolerated.
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Advertiser & Editorial Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links above This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities.
1 comment
I agree with your premise although I don’t know of any domestic Amex lounges that have nap areas so confining sleep to those might be difficult. I hope that Amex, Priority Pass, C1, etc. add on nap areas in all lounges to address this point.