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Leah Williams suffers from a severe nut allergy. She recently flew from Düsseldorf International Airport (DUS) to London Heathrow Airport (LHR) on Eurowings. She requested that the crew not serve nuts in flight due to the potential health risk she would face. They refused, so she spent $185 to buy out all of the peanuts.
She had previously suffered from anaphylactic shock on another flight when someone opened a package of peanuts near her. To eliminate any potential of this happening again, she purchased 48 packages of peanuts. The crew allegedly refused to make an announcement and told her that not serving them was against the airline’s policy.
She did not take the peanuts due to her allergy and has since requested a refund from Eurowings, but has yet to receive a reply from the European carrier. Many airlines are sensitive to passenger’s nut allergies and offer solutions. Delta Air Lines will refrain from serving them onboard once notified of an allergy. Other carriers like Air Canada create buffer zones to shield passengers with severe allergies.
Anthony’s Take: It’s surprising that the crew would not be more accommodating. If she had a severe reaction and the plane needed to land in an emergency, the cost would be far greater than any revenue made selling the snack onboard.
(Flight Attendants Image Credit: Eurowings.)
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