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A passenger was removed from an American Airlines flight between London Heathrow Airport (LHR) and New York John F. Kennedy International Airport (JFK) last Saturday over an altercation around her child’s stroller. The woman alleges that a flight attendant assaulted her before she was removed from the flight.
@AmericanAir @British_Airways I was removed off the AA142 flight departing JFK AT 9:30 am on the 2nd for bringing my babies stroller . The attendant assaulted me and racially attacked me . Born British citizen , and this is how i am treated . No compassion towards women .
— neyma siddiqi (@siddiqui_neyma) September 7, 2023
The incident occurred on American Airlines flight AA142 on September 2nd. The passenger boarded with her sleeping infant, carry-on bag, and collapsible stroller. Another passenger assisted carry the stroller, but a flight attendant intervened as it was being stored and said that it needed to be gate checked. The woman told the flight attendant that it could easily fit in the overhead bin.
The flight attendant allegedly persisted, raised his voice, and grabbed her arm. Other crew members joined in the argument and the argument continued. The woman reportedly began to cry and other flight attendants joined the melee. In the end, the passenger, her baby, and apparently her mother and sister were all removed from the flight. A witness to the incident wrote her account here.
We want all of our customers to feel welcome each and every time they fly with us. A specialist will be following up with you.
— americanair (@AmericanAir) September 7, 2023
American responded to the woman’s posts on Twitter/X with a generic reply.
Anthony’s Take: Right now, this is more of a she said, he said story. The fact that the passenger has a witness account seems to help corroborate her story. I’m sure that there is more to the story than what has been reported.
(H/T: View from the Wing.)
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