Passenger Flips, Attempts to Open Emergency Exit, and Causes Diversion on ANA Houston Flight

by Anthony Losanno
ANA 787-9

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ANA flight NH 114 was en route between Tokyo Haneda Airport (HND) and Houston’s George Bush Intercontinental Airport (IAH) when a male passenger had a mid-flight crisis and attempted to open the emergency exit while at 35,000 feet. The man was unsuccessful (cabin pressure makes this impossible) and restrained with zip ties by a pair of veterans as the aircraft diverted to Seattle-Tacoma International Airport (SEA).

Fox Business reports that the flight was around nine hours into its journey when the passenger leapt from his seat on the Boeing 787-9 and began pulling on the emergency exit. Two US Marine veterans saw the man’s erratic behavior, pulled him away from the door, and zip-tied him to another seat for the remainder of the flight as it diverted. Law enforcement met the aircraft and removed the man from the plane. He was taken to a nearby hospital for evaluation. Coincidentally, a second passenger was removed for unruly behavior in Seattle. The two incidents are reported as unrelated. The flight then continued onto Houston.

Anthony’s Take: Thankfully, there were no injuries and the situation was quickly handled by the retired marines. Mental health issues are very real and it’s good that nothing worse came from this situation. While he could not physically have opened the door at cruising altitude, he could have hurt someone else or himself.

(Featured Image Credit: ANA.)

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Advertiser & Editorial Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links above This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities.

2 comments

rmah May 25, 2025 - 10:33 pm

a “paiD” of veterans?

Reply
Frankfurt Airport Lufthansa
Anthony Losanno May 26, 2025 - 9:38 am

Typo. Fixed. Thanks!

Reply

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