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We spent two nights doing Christmas-y things in New York City before heading to see family in NJ for the holidays. While in New York we spent time at one of my favorite hotels in the city. I used to stay at the Hyatt Union Square New York monthly when my office was located nearby. It had been a few years since I had been a guest and I’m happy to report that the hotel is almost as nice as I remember.
[penci_reiew]
Anthony’s Take: The Hyatt Union Square New York has a wonderful staff, nice rooms and suites, a convenient location, and was so festive for the holidays. I used a Suite Upgrade Award and enjoyed staying in the Empyreal Suite again. It’s spacious, nicely decorated, and served as the perfect home base for our Christmas sightseeing.
Booking
I booked a 1 King Bed with Courtyard Views room on a “Member Rate.” It was $299 including fees. These fees include a $30 Destination Fee that is waived for Globalists. The hotel falls under Category 6 with award rates for standard rooms ranging from 21,000 to 29,000 points.
I used a Suite Upgrade Award to automatically book myself into the suite online. This functionality was recently added to Hyatt.com.
Transportation to/from the Hotel
I took an Uber Comfort from New York LaGuardia Airport (LGA). It took around 27 minutes to drive the 9 miles. The ride cost $78. We rented a car and drove to NJ after our stay.
Location
The Hyatt Union Square New York is within walking distance of Union Square Park, lots of subways, and tons of restaurants and shopping.
The lobby is small, but was so festive.
There is some comfy seating in the middle.
Additional seating was near the entrance.
Check-In
We arrived at the hotel around 6:00 PM and the suite was ready. The agent assisting me was friendly and asked if I needed a late checkout (I did not). She also told me that I was upgraded to the Empyreal Suite, which I already knew. She then handed me a card with all of the Destination Fee inclusions and said that breakfast was in the restaurant as it always had been. I had our keys and vouchers for breakfast a moment later and we were off to the suite.
The Destination Fee includes the following:
- Premium Internet Access
- Welcome glass of prosecco (3:00 PM to 11:00 PM)
- $10 daily food and beverage credit towards restaurant outlets
- Daily Newspapers available in the lobby and in-room upon request.
- Daily Coffee station served in the Lobby (7:00 AM to 11:00 AM)
- Daily bicycle rental (subject to availability)
- Discounts to selected Broadway shows (please see Front Desk for full list of plays & access)
- 10% Discount and preferred entry to Museum of Ice Cream.
- 10% discount on treatments and services at Haven Spa NYC
We were offered prosecco at check in.
A water dispenser is set up near the elevators for guest consumption.
The elevators were not working well during our visit and one was out of service.
The elevator lobby and hallway on our floor was clean and in good repair.
Empyreal Suite (1111)
There are 178 rooms and suites at the hotel.
The suite opens with a table and chairs on the left side.
A cabinet nearby held a coffeemaker, bottled water, coffee, cups, condiments and a refrigerator drawer that was not working.
The water was complimentary for elite members.
The refrigerator drawer below was not operational.
Another refrigerator was in the corner. It held drinks for sale and empty space for guest use. Snacks for sale were also found here.
The living area is to the right of the dining area. There was a couch, chair, TV, and table were found here.
A TV was mounted inside of a cabinet across from the couch.
The living area was spacious and comfortable.
The suite offered a nice view.
I liked that all of the lights and shades had automatic controls.
I also thought this light fixture was cool.
The bedroom was on the right when entering the suite. It’s not a huge room, but fit a king-sized bed, nightstands, and a wardrobe.
The bed was comfortable.
A wardrobe filled the entire wall across from the bed.
The TV was inside of the mirror.
Closets were on both sides. One held and umbrella, luggage rack, iron and ironing board.
The other had space to hang clothes.
A safe was found in one of the drawers.
The bathroom was near the bedroom. It was an accessible bathroom, but I did not mind it (I’m usually not a fan). It held a toilet, vanity with a single sink, and open shower. A bar of soap and some lotion were on the counter.
Robes and slippers were found next to the sink.
The toilet was spaced with lots of room around it.
The shower was large with good water pressure and temperature. It held a bench and had a weird chainmail shower curtain.
Bottles of The Botanist & The Chemist shampoo, conditioner, and shower gel were mounted to the wall.
Shelves in the bathroom held additional toiletries and towels.
Breakfast
Breakfast is offered to Globalist members in the Bowery Road restaurant. It’s a nice place, but the service was poor and food quality was just okay. They ran out of potatoes during our visit and the server never returned after he realized we had a breakfast voucher and took our order.
My husband and I both had the Organic Egg Sandwich. It was mediocre.
The restaurant was pretty empty during our visit.
Public Areas & Amenities
The hotel has a fitness center, bikes that can be borrowed, a large bar known as the Library of Distilled Spirits (pictured above), a rooftop bar that was closed during our visit, and Bowery Road restaurant.
The bikes were outside. It was too cold and snowy to ride them.
The fitness center is located one level below the lobby.
It’s a good size with lots of equipment.
I liked that there were Peloton Bikes and lots of other cardio machines.
The fitness center offered complimentary towels, oranges, apples, and earbuds.
A fancy flavored water machine was nearby.
Overall Impression:
The Hyatt Union Square New York offers a great location, nice amenities, and a comfortable, boutique design. I’ll definitely be back.
(Featured Image Credit: Hyatt.)
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Advertiser & Editorial Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links above This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities.
