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The Department of Homeland Security (DHS) took to X yesterday to share that a Minneapolis-area, Hilton-affiliated hotel had dropped the reservations of US Immigration and Customs Enforcement (ICE) agents who booked the property. The Hampton Inn Lakeville Minneapolis decided to yank the reservations of agents trying to stay at the hotel and today Hilton announced that it is pulling the hotel from its systems and removing its affiliation with the property. This means it will no longer be a Hampton Inn.
In a statement shared on X, Hilton said:
The independent hotel owner had assured us that they had fixed this problem and published a message confirming this. A recent video clearly raises concerns that they are not meeting our standards and values. As such, we are taking immediate action to remove the hotel from our systems. Hilton is — and has always been — a welcoming place for all. We are also engaging with all of our franchisees to reinforce the standards we hold them to across our system to help ensure this does not happen again.”
It seems pretty clear that Hilton buckled from pressure based on content created by Nick Sortor on social media.
Anthony’s Take: This escalated quickly. I’m surprised that Hilton pulled the plug completely on this franchise deal, but it seems like it wants distance and not to get the “FULL BUD LIGHT” treatment as @nicksortor mentioned.
(Featured Image Credit: Hilton.)
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Advertiser & Editorial Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links above This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities.
1 comment
While I recognize the issues are not parallel, I do wish Hilton–and other large chains–would do likewise when they are outed for things like canceling points bookings when there’s an eclipse, or canceling a rate someone was smart enough to snag before the hotel raised it when Taylor Swift bookings hit. Just recently over on Flyer Talk, someone reported that their already booked Hilton Garden Inn in Overland Park, KS booking was canceled because it happened to fall during the World Cup. Of course, the hotel magnanimously offered to restore it–for four times the price.
So all feelings about ICE or non-ICE aside, as I have no political subtext (for once in my life!), this gesture is meaningless without consistency