Flight Review: SAS Airbus A320 Business Class – CPH-LHR

We flew from Copenhagen Airport (CPH) to London Heathrow Airport (LHR) on SAS earlier this week. The flight was around 90 minutes, but a full hot meal was served, the crew was attentive and friendly, and Wi-Fi worked well. Thankfully, SAS just brought Business Class back to its intra-Europe flights on October 1st to align with Air France and KLM. I had not flown SAS in some time and was happy to take this nonstop flight to London.

Anthony’s Take: The flight was quick and uneventful. We spent some time in the SAS Gold Lounge at Copenhagen Airport (CPH) before boarding the flight. SAS has stepped up its game and I’m happy that they have pivoted away from being akin to low-cost carriers intra-Europe. Check-in, boarding, service, food, and Wi-Fi were all where they needed to be for a pleasant hop over to London. The app was simple to use and we were checked in and with boarding passes in moments. Business Class passengers get Fast Track security at Copenhagen Airport (CPH).

Booking

This flight was booked as a one-way ticket using Flying Blue miles through Air France/KLM. I booked the tickets in Business class for 19,400 miles and $41.30 each. It’s annoying, but SAS charged around a $20 fee (each) to select Business Class seats together. I paid it as the cabin was pretty full and I wanted us seated together. Had I paid cash for the tickets, they would have cost around $654 each.

Boarding

We boarded on time and were among the first on the plane. SAS boards Business Class and status members in Group 1.

On-Board

We selected seats 4A and 4C. The Business Class cabin consists of standard Economy Class seats with the middle of each group of three blocked. The cabin size can be customized by moving a curtain back or forth on the plane. For our flight, Business Class consisted of 10 rows, which meant that there were 40 Business Class passengers on board since every seat was taken. The seats were not the most comfortable and are showing signs of wear with stains and other wear showing.

Seat Features

These were standard Economy Class seats with limited padding. They could recline and each held a small tray table.

Legroom was adequate for the short flight. The seatback pocket held a safety card and instructions for the Wi-Fi.

Each seat had a USB port for power.

Overhead lights and air nozzles were over every seat.

Food

Menus were handed out shortly after we boarded. There was no choice in the meal, but it was nice to see what we were being served. The flight was short, but this meal was better than what we were served the next day in United’s Polaris®.

A package of cashews and choice of beverage started the meal. I had apple juice.

The meal was served on one tray with the following included:

• Za’atar Yogurt Dip with toasted pistachios and olive oil with chili pepper
• Mushroom Ravioli with cherry tomato sauce, roasted Shiitake mushrooms, and Parmesan flakes
• Mango and Coconut Entremet Cake with fresh blueberries

Everything was quite tasty.

Wi-Fi

I tried to connect to SAS’ Wi-Fi to purchase a pass. It would not allow me to, but it did connect automatically and work throughout the flight at no charge. This was odd, but worked in my favor. Starlink Wi-Fi is coming to SAS soon. I found the existing Wi-Fi to be plenty speedy and I got some work done during the two-hour flight.

Lavatory

The lavatory was standard size with a sink and toilet.

Service

The flight attendants were friendly and kept checking in with all Business Class passengers throughout the short flight..

Overall Impression:

We departed on time and arrived a few minutes early. I’m happy SAS is back to offering Business Class and I know I’ll be flying the (now) SKyTeam airline again in the future.

(Featured Image Credit: SAS.)