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The Delta One® Lounges are arguably the nicest in the United States. Delta currently operates three locations at Boston Logan International Airport (BOS), Los Angeles International Airport (LAX), and New York John F Kennedy International Airport (JFK) (review here). The Boston location is the smallest of the three at only 6,700 square feet with seating for 120 guests. The lounge opened last week, but Delta must already be having capacity issues as it just updated its access policy for this lounge to not allow Air France or KLM Business Class passengers inside.
Access
Access to this lounge is exclusive and will be similar to other locations with a new exception that differs from New York and Los Angeles. Delta is trying to avoid the crowding issues found at many Sky Clubs®. The following passengers have access to the Delta One® Lounge before departure:
- Delta One® passengers (these passengers also have exclusive access upon arrival)
- Delta 360 members departing or arriving on a same day Delta First Class ticket
- Air France La Premiere
- Air France Business Class*
- KLM Business Class*
- Korean Air First Class and Prestige Class
- LATAM Premium Business Class
- Virgin Atlantic Upper Class
The following addition was recently made to the access policy:
*Due to capacity constraints at our lounge in Boston, lounge access for customers traveling in Business Class on Air France or KLM is limited to the Air France lounge located in Terminal E or to the Delta Sky Clubs in Terminals A & E.”
Like United’s Polaris Lounges, Delta One® Lounges are not accessible by holding a credit card or membership. You need to be flying in one of the premium cabins listed above. Access does not matter if you paid cash, used miles, or upgraded. Lucky at One Mile at a Time first highlighted this change. He also astutely notes that both Korean Air and LATAM’s flights depart before the lounge opens, so they will not really have access either.
It’s not surprising that Delta wants to make this experience as exclusive as possible. The Delta One® Lounges are leagues better than what Air France and KLM offer Business Class passengers. The Sky Club® is nice, but it’s not the Delta One® Lounge.
Anthony’s Take: We’ll see if any changes to this policy are made. I’m sure that Air France and KLM passengers are not thrilled about being shut out, but if the lounge was getting overcrowded than it makes sense to cut partners before turning away Delta flyers.
(Image Credits: Delta Air Lines.)
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Advertiser & Editorial Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links above This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities.
