The Centurion Lounge by American Express Failed Its Health Inspection At Atlanta Airport

by Anthony Losanno
Amex ATL 1

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The Centurion Lounge by American Express at Hartsfield-Jackson Atlanta International Airport (ATL) is a beautiful space with great amenities (my full review here). Unfortunately, it also appears that things are not up to the standards of the Georgia Department of Public Health. The lounge did not fare well in a recent health inspection.

The inspection was conducted on December 10th and the lounge received an unsatisfactory rating of 69 points (out of 100). Here are some of the violations:

  • Observed open beverages (orange juice & water) on the countertop in the main kitchen. Advised PIC employees shall have a designated area to consume personal items. Items shall be consumed in a disposable cup with lid and straw. Repeat Violation.
  • Observed foods uncovered (ice at the bar & container of fruit in the kitchen). Advised PIC all foods shall be covered to prevent contamination.  Repeat Violation.
  • Observed build up on interior surfaces of the ice machine in storage area. Advised to thoroughly clean and sanitize interior surfaces and increase cleaning frequency.  New Violation.
  • Observed foods/TCS items sitting on counter at 71F and 68F. Employee placed milk and yogurt in RIC to cool within cooling timeframe.  Repeat Violation.
  • Observed several TCS foods @ buffet & cold station not time stamped. Also, observed employee placing time stamp on TCS items that are above 41F. Also, observed whole mile labeled TPHC dated 12/2 used by 12:58 PM. Advised when using TPHC cold times shall be placed out @ 41F & hot items shall be placed out at 135F. Advised PIC to cool. PIC was not able to provide TPHC procedures. Advised PIC procedures shall be provided @ time of inspection.  Repeat Violation.
  • Most recent inspection report not posted. Advised to post  Repeat Violation.
  • Observed several dishes stacked wet. Advised PIC dishes shall air dry before stacking. Advised PIC to train staff on air drying.  Repeat Violation.
  • Observed flies at the main bar area. Will need to have pest control treatment; will need to provide copy of most recent pest control treatment.  Repeat Violation.

Amex ATL 13

Several items are listed as repeat violations. The full report can be read here. None of these violations seem severe, but the lounge will need to remedy these in the near term to avoid penalties.

Anthony’s Take: It’s not easy to run an establishment that serves food and beverages. I managed restaurants in New York City many years ago and remember board of health inspections well. A lot of what was cited here can be easily fixed with staff training and following guidelines.

(H/T: JonNYC via X.)

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Advertiser & Editorial Disclosure: The Bulkhead Seat earns an affiliate commission for anyone approved through the links above This compensation may impact how and where links appear on this site. We work to provide the best publicly available offers to our readers. We frequently update them, but this site does not include all available offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed, or approved by any of these entities.

1 comment

Christian December 17, 2024 - 10:03 pm

I agree that health inspectors can be a capricious bunch and a few are just plain awful, delighting in hunting up new things wrong with an establishment. That doesn’t seem to be the case here with repeat violations and frankly some pretty basic mistakes. I concur with you that this can be chalked up to bad management practices.

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